LIBROS DEL AUTOR: anthony adade

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  • Teaching ITIL to Technology Managers
    Anthony Adade
    To better understand the motivations underlying this work, it is important to describe key aspects of my personal story in information technology services delivery and support, with an emphasis on my professional experience as it relates to this study. Some years ago, as a new manager for technology resources, I considered myself an agent for change, starting out with the assu...
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