LIBROS DEL AUTOR: andy polaine

2 resultados para LIBROS DEL AUTOR: andy polaine

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  • Service Design
    Andy Polaine / Ben Reason / Lavrans Løvlie
    Over the past decade, service designers have played an essential role in creating comprehensive, customer-focused products and services. This updated edition of an industry classic highlights the practice’s evolution and broadened impact in the business world. You’ll benefit from new frameworks, tools, and methods, and learn from fresh case studies that demonstrate the value of...
    Disponible

    79,50 €

  • Service Design
    Andy Polaine / Ben Reason / Lavrans Løvlie
    Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society. ...
    Disponible

    66,09 €