LIBROS DEL AUTOR: ana monroe

4 resultados para LIBROS DEL AUTOR: ana monroe

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  • HCD Delivery Guides
    Ana Monroe
    The HCD Delivery Guide addresses the implementation phase-when products, services, or systems are released to customers, acknowledging that offerings inevitably change once they encounter real-world use regardless of how well they were researched and designed. You’ll get straightforward, clear guidance on how to successfully deliver your business offering in ways that are syste...
    Disponible

    21,77 €

  • HCD Production Guides
    Ana Monroe
    The HCD Production Guide provides frameworks and methods for the production phase of human-centered design, where teams build or evolve products, services, and systems based on insights from completed discovery research. Structured in two parts-Concepts explaining the 'why' of production decisions, and Operations detailing step-by-step 'how' processes-the Production Guide is co...
    Disponible

    17,62 €

  • HCD Measurement Guides
    Ana Monroe
    In the HCD Measurement Guides, you’ll learn how to implement measurement strategies using 'compiled indicators'-a ontologically-based system of measuring complex, multidimensional outcomes like human-centered design projects. This approach allows measurement of indirectly measurable situations without requiring control over all variables, uses accessible computational methods r...
    Disponible

    21,88 €

  • HCD Discovery Guides
    Ana Monroe
    The Human-centered Design (HCD) Discovery Guide helps individuals and organizations understand customers, their goals, and their moments of delight and frustration.This modular guide was developed through real-world testing in organizations numbering from a dozen people to hundreds of thousands of employees. It shows how to move through customer research with confidence, from f...
    Disponible

    17,54 €