LIBROS DEL AUTOR: acton michael

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  • Itil
    Acton Michael
    Information Technology Infrastructure Library (ITIL) V3 is made up of a collection of 'best practices' found across the range of IT services. Applicable ITIL implementation guidance is lacking; particularly for the U. S. government agency which is faced with the task of providing the same mission and services with less financial resources. ITIL can leverage some efficiency and...
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