LIBROS DEL AUTOR: abu bakar hamid

13 resultados para LIBROS DEL AUTOR: abu bakar hamid

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  • HEALTHCARE SERVICE QUALITY AND PATIENT SATISFACTION IN OMANI PUBLIC HOSPITALS THROUGHOUT COVID-19 ERA
    Abu Bakar Abdul Hamid / Ghaliya Salah Al Atar
    Healthcare quality (HQ) became eminent during the COVID-19 crisis. Despite the efforts made by the Ministry of Health in Oman, the country faced several challenges, such as a lack of available funds and patients perceived in a negative manner which hindered their treatment experience. The study examines factors affecting HQ using the SERVQUAL model; patient satisfaction in Oman...
    Disponible

    20,79 €

  • Project Managers’ Leadership Styles in Information Technology Sector of Pakistan
    Abu Bakar Abdul Hamid / MUHAMMAD KHALIQUE AHMAD / SAZALI ABD WAHAB
    In these competitive and turbulent times, project organisations face severe challenges. Despite the advancement of project management tools and techniques, the rate of project failure exceeds that of success. Regardless of calls for further empirical studies on the role of project leadership, researchers struggle to find the best leadership styles for project success. New digit...
    Disponible

    20,51 €

  • Malaysian Motor Insurance Industry
    ABU BAKAR ABDUL HAMID PhD / KWONG CHEE KUENG PhD / YUHANIS BINTI ABDUL AZIZ PhD
    Customer loyalty is critical for success and sustainable business performance for all corporation and is even vital in the case of non-life insurance industry where the products offer is highly credence, intangible and complex. The industry deregulation, changing customer behaviour, and sluggish economy spiral the insurance customer switching behaviour, which seriously eroding ...
    Disponible

    44,20 €

  • Algerian Islamic Banks
    Abu Bakar A Hamid / Elkhansa Medjedel / Noor Inayah Yaakub
    Due to the fierce competitive environment in the banking industry, several service providers implement marketing tactics to compete in order to achieve customer loyalty. Particularly, Islamic banks around the world are struggled to compete against conventional in terms of marketing activities development and gaining customer loyalty. Relationship marketing tactics such as pric...
    Disponible

    20,66 €

  • Political Marketing
    Abu Bakar A Hamid / Hishamuddin MD SOM / Zakari Bukari
    Political marketing is part and parcel of political life. Politicians, government and council departments have incorporate marketing in their pursuit of political goals. They are aware when deciding on policies and service deliverances; understand people they serve and seek votes from them and thus create new segments to target and creation of the political brand to develop an ...
    Disponible

    27,07 €

  • A Logistics It Strategy Firm Performance & Generation Y Corporate Social Responsibility
    ABU BAKAR HAMID / ARCHANNA ARUMUGAM / TRACY YEAP TENG
    Malaysia’s manufacturing sector plays an integral role in enabling the growth of the country’s supply chain and continues evolution of the logistics role are obvious in the last two decades. Despite of the remarkable expansion of the industry, very few studies are focusing on logistics system’s contribution towards the organization performance. This study examine the factors th...
    Disponible

    17,14 €

  • Consumer Dilemma to Purchase Hybrid Car
    Abu Bakar A Hamid / KOOI CHUNG LENG / TOOI AI CHIN
    As industrialisation continues to evolve, exacerbating environmental problems such as global warming and climate change have raised the concern across the globe. Road transport is primarily the most notable source of pollution in the world. With the sophistication in environmental technology, a variety of environmentally friendly products have been introduced in the market and ...
    Disponible

    20,50 €

  • Malaysia Healthcare Tourism
    Abu Bakar Abdul Hamid / Habibah@Norehan Haron / Mohammad Azimian
    Patient loyalty and its attributes are significant concerns for healthcare industries. Research has been done on this issue in numerous contexts but research in Malaysian healthcare industry is still scarce. This study investigated the relationship between service quality, hospital accreditation on customer satisfaction and customer loyalty. The research examined five factors o...
    Disponible

    20,84 €

  • Positioning Islamic Hotel Tourism
    Abu Bakar A. Hamid / Abu Bakar AHamid / Noor Hazarina Hashim / Nor Zafir MD Salleh
    Several factors contribute to the rapid development of tourism, such as strong economic growth. This result in more disposable income for travel, changing lifestyles and the expansion in transportation industry, which leads to cheaper travel costs and increased demand for tourism products and services is one of the largest and fastest growing economic sectors in the world. The...
    Disponible

    20,80 €

  • Customers Switching Intentions Behavior in Retail Hypermarket Kingdom of Saudi Arabia
    Abu Bakar Abdul Hamid / Samrena Jabeen
    Retail Service Quality is a vital driver in determining customer satisfaction, which in turn promotes customer loyalty and reduces switching intentions. Service quality is a solution to build customer satisfaction which could lead to customer loyalty hence reducing switching intentions. The current study has investigated the interrelationship between service quality, customer...
    Disponible

    27,02 €

  • Managing E-Crm Towards Customer Satisfaction and Quality Relationship
    Abu Bakar Abdul Hamid / Bamdad Partovi / Seyed Bahaedin Mousavi
    Electronic customer relationship management (ECRM) is a comprehensive business and marketing strategy for attracting and retaining customers over the internet. The proliferation of ECRM and its alarming failure rate call for a better understanding of the relationship between ECRM and its immediate objective. Based on the literature reviewed, there are few studies that have used...
    Disponible

    21,02 €

  • Supply Chain Integration in Iranian Pistachio Industry
    Abu Bakar Abdul Hamid / Fatemeh Ashraf Ganjouei / Inda Sukati
    There is no available information at this time. Author will provide once available. ...
    Disponible

    21,15 €

  • Implementation of Electronic Data Interchange
    Abu Bakar Abdul Hamid / Ali Asgari / Gengeswari Krishnapillai
    The implementation of Electronic Data Interchange (EDI) has been the focus of scholars for the past few decades. The tool is viewed as vital for transmission of business data electronically. Despite the substantial benefits, only a fraction of companies Worldwide have implemented EDI. Thus, this research is intended to examine the actual scenario of EDI implementation by focusi...
    Disponible

    97,36 €