Die Einführung einer Social CRM-Strategie

Die Einführung einer Social CRM-Strategie

Jmili Mariem

56,40 €
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Editorial:
KS OmniScriptum Publishing
Año de edición:
2023
Materia
Ventas y marketing
ISBN:
9786205940204
56,40 €
IVA incluido
Disponible

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Die Verwaltung der Kundenbeziehungen (CRM) ist heute in Tunesien und insbesondere im Bankensektor notwendig, um sich gegen die immer härter werdende Konkurrenz zu behaupten, ebenso wie die Integration sozialer Netzwerke auf allen Ebenen der Marketingstrategie. Diese beiden Begriffe zusammengenommen führen uns zum Konzept des Social CRM. In diesem Projekt habe ich versucht, dieses neue Konzept zu erläutern, das die Kundenbeziehungen in verschiedenen Branchen, wie z. B. dem Bankensektor, erleichtert.

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