Communication of Information Technology Project Sponsors and Managers in Buyer-Seller Relationships

Communication of Information Technology Project Sponsors and Managers in Buyer-Seller Relationships

Communication of Information Technology Project Sponsors and Managers in Buyer-Seller Relationships

Ralf M]ller

35,57 €
IVA incluido
Recíbelo en 3 días
Editorial:
Dissertation.Com.
Año de edición:
2003
ISBN:
9781581121988
35,57 €
IVA incluido
Recíbelo en 3 días

Selecciona una librería:

Communication is frequently identified in the literature as a major factor impacting Information Technology (IT) project failure. The importance of communication is amplified in buyer - seller relationships through the long-term impact of project failures on the future business of IT vendors with their customers.The formal communication between IT project sponsors from buyer firms and project managers from IT vendor firms within business to business markets is investigated through this study. Typical communication patterns between project sponsor and manager in high and low performing projects are identified. The antecedents of these patterns are assessed and the effectiveness of project sponsor - manager communication investigated. A multi-method approach is used with a quantitative analysis of a worldwide survey with 200 responses, followed by a qualitative analysis of three interviews with pairs of project sponsor and manager, each pair from the same project.Results show that project sponsors expect more analytic and verbal communication from project managers. A model shows the development from frequent informal communication to formal communication between project managers and sponsors. A second model shows how communication in high performing projects is determined by the level of collaboration between project managers and sponsors, as well as the degree of structure in project execution. Effectiveness of project sponsor and manager communication is found to be decreased through written statements about recent achievements, and increased through face-to-face meetings of the parties. A series of recommendations is provided to improve project sponsor - manager communication.

Artículos relacionados

  • SAP Lessons Learned--Human Capital Management
    LaShonda Rahming / Scott Burton / Steven Chihos
    SAP implementations are always a challenge. An enterprise will deploy its top resources, human and infrastructural, towards a SAP implementation--and yet fall short. Why? Simply because it is the nature of the beast. Typically, SAP implementations are large and complex, involving multiple locations, stakeholder groups and business interests. During an implementation, multiple i...
    Recíbelo en 3 días

    26,24 €

  • Ingeniería económica. ¿Cómo medir la rentabilidad de un proyecto?
    Pedro Arroyo / Ruth Vásquez
    La interpretación de la tasa de interés y del valor del dinero en el tiempo; así como el correcto enfoque de los principios y fundamentos de la ingeniería económica en la toma de decisiones, tanto en los negocios como en la ingeniería, constituyen algunos de los importantes temas desarrollados por los autores de este libro. Asimismo, la obra trata asuntos de gran impacto de los...
    Recíbelo en 3 días

    19,39 €

  • Lean Six Sigma
    Greg Caldwell
    Do you want to get more out of your projects? Do you feel that your current business layout is efficient enough to meet demands while also minimizing waste? Are you a manager that wants your business to make a shift towards becoming more productive while also conserving valuable resources?If your answers to any of these with a yes, then it is time to learn Lean Six Sigma.The pr...
    Recíbelo en 3 días

    25,78 €

  • Lean Six Sigma
    Greg Caldwell / TBD
    Do you want to get more out of your projects? Do you feel that your current business layout is efficient enough to meet demands while also minimizing waste? Are you a manager that wants your business to make a shift towards becoming more productive while also conserving valuable resources?If your answers to any of these with a yes, then it is time to learn Lean Six Sigma.The pr...
    Recíbelo en 3 días

    20,37 €

  • Presente una Oferta Ganadora
    Gustavo Miguel Cinca
    Presente una Oferta GanadoraDecida poner en práctica las sugerencias que se proponen en este Libro y seguramente sus propuestas económicas serán más precisas.Una empresa contratista se sostiene en el tiempo cuando ejecuta de manera rentable cada obra o servicio que se le adjudica.Cuando la obra o el servicio adjudicado parte de una oferta con deficiencias es improbable que el e...
    Consulta disponibilidad

    16,99 €

  • Kaizen
    Greg Caldwell
    It feels good to envision your startup’s success, isn’t it? But have you ever thought about the work required to make it happen?Managing a business is never easy, but you can turn the daunting job into something more bearable. Find out how with the help of this book Kaizen: How to Apply Lean Kaizen to Your Startup Business and Management to Improve Productivity, Communication, ...
    Recíbelo en 3 días

    19,05 €