Do you or a loved one receive care at home or in a residential or day care setting? Are you concerned about the qualities to look for when selecting a care worker? Are the qualifications presented on a CV enough to determine if an individual will be a good carer, performing to a high standard of service? What considerations will help you to choose or decide if the person is going to be a good carer? 'Caring with a Difference' is written by Paulette Francis to help answer these questions and more. She shares her knowledge and her insights after many years of experience in the social care sector. 'Qualifications are not the only things to be considered, she says. 'Character is just as important as competence'. Her 'little book'as it is fondly referred to by Lord Tony Benn, places emphasis on the practices and the personal qualities of a care worker, equally. 'It is the little things that one does that make the difference' says Paulette. Compassion, consideration and attention to details that preserve the dignity and respect of a client, are essential to the delivery of quality care. If you are a care worker looking for a quick, easy-to-read guide to being an excellent care giver then 'Caring with a Difference' is the book for you. 'It is the Care Workers' responsibility and privilege to make sure that they develop the personal qualities that will improve their performance and the experience of their client ', says Paulette Francis. 'It takes a special person to be a good Carer', she adds.